Privacy Policy

Goudsmit Magnetics UK Ltd may change this policy from time to time so please check this page occasionally to ensure you are happy with any changes. This policy is effective from 22.05.18 and by using our website you are agreeing to be bound by this policy.

We are registered with the Information Commissioner’s Office (ICO) as a Data Controller for
the personal data that we hold and process. We may act as a Data Processor on behalf of certain clients. Our registered address is First Floor Templeback, 10 Templeback, Bristol, England, BS1 6FL.

Data Controller

The legal data controller of personal data collected on this website is Goudsmit UK, 1st Floor Riverview, The Green, Tullynacross Road, Lisburn, BT27 5SR. We have appointed a Data Protection Officer to oversee our processing of personal information whose contact details are data@goudsmit.co.uk

How to contact us

If you have any questions regarding your personal data and how we may use it, including any queries relating to this Policy, please contact data@goudsmit.co.uk or by writing to the “Data Protection Office” at Goudsmit Magnetics UK Ltd,

. Alternatively you can telephone 028 90271 001.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Terminology

Goudsmit Magnetics UK Ltd.’s data protection and privacy measure are governed by the (i) General Data Protection Regulation ((EU) 2016.679) (“GDPR”) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or Data Protection Act 1998 (“Data Protection Legislation”)

GDPR requires that all organisations that process personal data to have a Lawful Basis for doing so. The Lawful Basis identified in the GDPR are:

• Consent of the data subject.
• Performance of a contract with the data subject or to take steps to enter into a contract.
• Compliance with a legal obligation.
• To protect the vital interests of a data subject or another person.
• Performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
• The legitimate interests of ourselves, or a third party, except where such interests are overridden by the interests, rights, or freedoms of the data subject.

For the purposes of Data Protection Legislation:

1. Where personal data is provided directly to Goudsmit UK through the use of the Website, email, or other means where Goudsmit Magnetics UK Ltd is determining the way in which that personal data is processed, then Goudsmit Magnetics UK Ltd will be a data controller of such information.
2. Where Goudsmit UK Magnetics Ltd is provided personal data in its capacity of providing Services to its clients, then Goudsmit Magnetics UK Ltd will only process that personal data in accordance with the instructions of its clients and Goudsmit Magnetics UK Ltd will be the data controller of that personal data for that purpose.

Where Goudsmit Magnetics UK Ltd acts as a data processor on behalf of its clients, Goudsmit Magnetics UK Ltd will process that personal data on the instructions of the client, who would have collected that personal data in accordance with that client’s own privacy policy. The data subject should therefore check the client’s own privacy policy, to ensure they understand how their personal data may be processed.

Personal Data

Personal data means any data or information about an individual from which that person can be identified. It does not include data where the identity has been removed or is anonymous.

How to we collect information from you?

Direct Interactions. You may give us your contact information by visiting our website, filling in forms or by corresponding with us by post, phone, email or otherwise; or

Enquiries information, when made through the Website or by email; or

Third Parties, we may also receive personal data about you from various third parties and public sources such as contact data from providers. We have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

What type of information is collected from you?

The personal information we collect might include but not limited to the following:

• Name
• Address
• Email Address
• Job Title
• Telephone Numbers
• Fax Numbers
• Country of Residence
• IP Address
• Device Type
• Browser Type
• Information regarding what pages are accessed and when
• Industry

How is your information used?

Examples of legitimate interests and how we may use your information include but is not limited to the following:

• Process orders that you have submitted.
• Where the data subject is a client or in the service of the controller.
• To carry out our obligations arising from any contracts entered by you and us.
• Dealing with enquiries on any of our products and services and direct them to the appropriate support staff.
• Seek your views or comments on the services we provide for continuous improvement.
• Notify you of changes to our services.
• Maintain the safety, security, and integrity of our services.
• Send you communications which you have requested and/or that may be of interest to you. These may include information about campaigns, customer surveys, brochures and promotions of our associated company’s goods and services or newsletters.
• Manage the product or service contract provided to us from you.
• Processing for direct marketing purposes or to prevent fraud.
• Transmission within group undertakings for internal administrative purposes.
• Reporting possible criminal acts or threats to public security.
• Conduct data analysis, testing, research and to monitor and analyse usage and activity trends.
• Investigate and address your concerns.
• Internal analytics purposes.
• To improve the quality and relevance of our website.

Our Lawful Basis is legitimate interests when the data subject is a current or past client. Our Lawful Basis is consent when the data subject has registered their information with us via our website, email or in person.

Who has access to your information?

Personal data shall only be used for its intended purpose and will be shared with our Customer Relationship Management system (Lead Forensics), whose purpose shall be to gather, host and maintain our client database.

We do not sell our data to third parties.

We do not use automated decision-making in the processing of your personal data.

Your information will be shared internally at Goudsmit Magnetics UK Ltd between members of our sales, marketing, quality, operations, management, and IT teams, if access to the data is necessary for performance within their roles.

Your information will also be shared with any member of the Goudsmit Group of companies.

We review our retention periods of personal information on a regular basis. We will hold your personal information on our systems for as long as necessary for the relevant activity, as set out in any relevant contract you hold with us or for as longs as is needed to meet our legal and regulatory responsibilities.

Third Party Service Providers

We may pass your information to third party service providers, agents, subcontractors, and other associated organisations. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have an agreement in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be assured we will not release your information to third parties beyond the Goudsmit Magnetics UK Ltd network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order for the purposes of prevention of fraud or other crime.

Companies providing services to Goudsmit Magnetics UK Ltd may include:

• Tracing and identity verification agencies
• Auditing services
• Legal Advisors
• Logistics Providers
• Travel Solution Providers

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property, and safety of our clients. However, we will take steps with the aims of ensuring that your privacy rights continue to be protected.

We share customer data with third parties, Google AdWords, to perform services on our behalf. We obtain consent for such sharing where required by law or any applicable Google policies governing personalised ads and/or user consent including Google’s EU User Consent Policy. We only use Google’s approved API or interface to upload customer data. Goudsmit UK comply with all applicable laws and regulations, including any self-regulatory or industry codes that may apply.

When you sign up to receive our newsletter, we ask for your name and your email address.

We will ask for your consent to use your name and email address to email you our company newsletter which contains information about our products and other information which we feel might be of interest to you.

You can withdraw your consent at any time as you have a choice about whether you wish to receive information from us.

We will not contact you for marketing purposes by email or phone unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at anytime by contacting us by email: data@goudsmit.co.uk or telephone 02890271001.

Your name and email address are shared with a third-party mailing system which is based in the US and is certified to the EU-US Privacy Shield (which requires effective safeguards for your information). This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the European Union.

We do not use the information provided to make automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used.

Your Rights

As a data subject, you have several rights. You can:

• Access and obtain a copy of your data on request
• Require the organisation to change incorrect or incomplete data
• Require the organisation to delete or stop processing your data
• Object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing
• Ask the organisation to stop processing data for a period if the data is inaccurate or there is a dispute about whether your interests override the organisation’s legitimate grounds for processing data

Security

We have security precautions in place to protect loss, misuse, or alteration of your information. This includes checking that appropriate physical and technological security processes are in place to protect your data. We have obtained assurances that all service providers have such security in place.

Non-sensitive details (your email address etc..) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us and you do so at your own risk. Once we receive your information, we will make every effort to ensure its security on our systems.

Cookies

Cookies are small files saved to your computer’s hard drive that track, save, and store information about your interactions and usage of the website. This allows the website through its server to provide you with a tailored experience within our website. For further information on how to control cookies in your browser, including enabling, blocking, clearing and disabling, please refer to ICO Cookies Control.

Our website uses cookies to improve the users experience while visiting the website. Currently, you have the option to accept or deny the use of these cookies with a pop up when you land on our website. With this we operate an ‘implied consent’ policy which means that we assume you are happy with this usage when you accept and proceed with you journey on our website. If you wish to deny the use and saving of cookies from our website onto your computer’s hard drive you should take necessary steps within your web browsers security settings to block all cookies from our website and its external serving vendors. If you have already opted-in and now wish to email opt-out, please email: data@goudsmit.co.uk informing us of your request.

Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage, the software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. Please refer to Google’s privacy policy for further details.

Additionally, our website uses a tracking software, Lead Forensics, to collect details on companies landing on our website based on their IP address and location. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website. To further improve your experience, the software places persistent cookies in your browser to remember some of your information. Please refer to Lead Forensics’ privacy policy for further details.

Lead Forensics works with another platform used, Apollo, to obtain information to assist us in better marketing to potential prospects and others who may be interested in our products. Please refer to Apollo’s privacy policy for further details.

LinkedIn Sales Navigator is integrated with these software’s to build trusted relationships. LinkedIn Sales Navigator uses cookies to gather your information which allows us to reach the right kind of prospects. Please refer to LinkedIn Sales Navigator’s privacy policy for further details.

Links to other Websites

Our website also includes links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept responsibility or liability for these policies.

Goudsmit Magnetics UK Ltd is not responsible for the content of external internet sites and you are advised to read the privacy policy of external sites before disclosing any personal data.

Changes to this Policy

This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide notice of the change by posting the updated Privacy Policy on this website, and we will include the effective date of the update.

If you disagree with the Privacy Policy or any changes to it, you should contact us by email: data@goudsmit.co.uk or telephone 028 90271 001.

Transferring Information Outside the EU

As part of our services offered to you, the information which you provide to us may be transferred to countries outside the United Kingdom (“UK”). By way of example, products may be manufactured outside the UK. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storing, or processing.

If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

This privacy policy was reviewed and updated on 16th August 2022.